Time Study and Operations Optimization
Conduct a comprehensive time study to optimize your operations team structure, enhancing efficiency and reducing costs through informed decision-making.
The client
Mid-size company of 1,000+ employees
Challenge
Inefficient Operations
What We Did
- Software Platform Review: Thoroughly assessed the capabilities of the software platform under consideration.
- Study Planning: Collaborated with the internal team to meticulously plan the study, including crafting interview questions to identify key tasks and gather qualitative insights.
- Task Structuring: Helped structure tasks in the required format for the software vendor.
- Data Analysis: Conducted robust data analysis to support the study.
Results/Benefits To Client
- Comprehensive Insights: Gained a detailed understanding of the diverse range of work performed across all sites.
- Identified Peculiarities: Uncovered site-specific issues that required attention for optimal reorganization.
- Centralization Benefits: Demonstrated that centralizing operations could help redistribute work, reduce backlogs, and minimize service delays. This approach would leverage economies of scale to reduce costs and ensure consistent quality and standards across all sites.
- Workload Balancing: Highlighted the potential for balancing workload more effectively by redistributing tasks based on volume differences across sites, optimizing overall productivity.